Insurance Center Associates was awarded the first Customer Astonishment Gold Level Award given nationwide by Mercury Insurance Group.

The award was given to two agents nationwide for providing world class customer service, and going beyond customers expectations. Each Agency and each employee went through a 6 month long training and project process becoming certified as a “Customer Champion”

The award was presented at Mercury Insurance annual agent luncheon. “We are very proud to receive this award. It reflects our goals, and agency’s commitment to our customers and community, and most importantly our employees commitment and attitude” said Michael Randles, President.